Privacy Policy
Effective Date: February 1, 2026
Ajovia ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use our website, mobile application, and services (collectively, the "Services").
By using Ajovia, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
•	We collect different types of information to provide and improve our Services, including:
a. Personal Information
•	Name, email address, phone number
•	Pet-related information (e.g., pet’s name, breed, age, health details)
•	Payment details (processed securely via third-party payment processors)
b. Automatically Collected Data
•	IP address, browser type, and device information
•	Usage data (e.g., pages visited, time spent on the app)
•	Cookies and tracking technologies
c. User-Generated Content
•	Photos, videos, and descriptions uploaded by users
•	Reviews, comments, and interactions on the platform
2. How We Use Your Information
•	Providing and personalising our Services
•	Processing transactions and managing payments
•	Enhancing user experience and customer support
•	Sending service updates, newsletters, and promotional content (with user consent)
•	Improving platform security and preventing fraud
•	Compliance with legal and regulatory obligations
3. Data Sharing and Third-Party Services
•	We do not sell your personal data. However, we may share data with:
•	Service providers (e.g., payment processors, hosting providers)
•	Analytics and marketing tools (e.g., Google Analytics)
•	Legal authorities, when required by law
•	Business partners in case of mergers or acquisitions
4. Cookies and Tracking Technologies
•	We use cookies to enhance user experience, analyse trends, and improve our Services. You can control cookie settings through your browser.
5. Data Security
•	We implement strict security measures to protect user data, including encryption, secure servers, and access controls. However, no online platform is 100% secure.
6. Data Retention
•	We retain personal data only as long as necessary for our Services, legal compliance, or business needs. Users can request data deletion at any time.
7. Your Rights
•	Depending on your location, you may have the right to:
•	Access and review your data
•	Correct inaccurate information
•	Request data deletion
•	Withdraw consent for marketing communications
•	Restrict or object to certain data processing
•	To exercise these rights, contact us at info@petopiapets.org.
8. International Data Transfers
If you are accessing Ajovia from outside Nigeria, your data may be transferred to servers located in other countries with different data protection laws. We ensure compliance with applicable laws for secure data transfers.
9. Updates to This Policy
•	We may update this Privacy Policy from time to time. We will notify users of significant changes via email or in-app notifications.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at info@ajovia.io.